1. Scope
This Privacy Policy explains how MBSolarhub collects and uses personal data when you browse vendors, request quotes, submit vendor onboarding details, or interact with our admin-managed platform.
2. Information We Collect
- Customer lead details such as name, phone number, district/area, and project requirement.
- Vendor onboarding details such as business/contact information, GSTIN, and service coverage.
- Usage and technical data such as device/browser information, page activity, and log metadata.
3. How We Use Data
- To connect customers with relevant vendors based on district and service requirement.
- To route quote requests through WhatsApp deep links and improve response outcomes.
- To verify vendor applications and maintain listing quality.
- To secure the platform, prevent abuse, and improve product performance.
4. Sharing of Information
We share customer lead details with the selected vendor to fulfill quote requests. We may also share data with infrastructure/service providers that help operate the platform. We do not sell personal information.
5. Data Retention
We retain data only for as long as needed for operations, compliance, security, and record-keeping. Retention periods may vary by data type and legal requirement.
6. Your Choices
You can request updates or deletion of personal data shared with us, subject to legal and operational limitations. You can also avoid sharing optional information where not required.
7. Security
We use reasonable administrative and technical controls to protect data. No transmission or storage system is guaranteed to be fully secure.
8. Third-Party Services
Our platform uses third-party services, including WhatsApp redirection and hosting/analytics tooling. Their own policies govern their handling of data.
9. Policy Updates
We may update this policy periodically. The latest version with the effective date will always be available on this page.